Pullman Hanoi - Luxury hotel

I've booked executive room for 2 weeks at Pullman Hanoi. The room services were quite good in the first week. Thing happened in the last two days of the second week, they kept missing the laundry...

Service upon arrival was not brilliant, level of English from the receptionist was not the best. Our room was of a good standard on the executive floor. However the room was not fully operational...

I booked 2 nights here at the Pullman Hanoi for a business meeting - first night ( and I was slightly under the weather and wanted to turn in early ) there was a Korean entourage next door ( and my...

Starting from the time we checked in, until the time we checked out ( stayed 3 days), the hotel staff, especially the front office staff, F&B staff and other staff of the hotel ensured that our...

The hotel was old in terms of facilities. Rooms are also old and toilet has a certain smell from time to time due to the drainage system perhaps. Some floors are occupied by office and no card access...